Frequently Asked Questions

Do I have to be a member to attend Alfesta?

Due to irritating but necessary things like insurance, we require the person making the booking to be a financial member of an Alfa Romeo Owners Club (AROC).

You don't have to be an Australian AROC member of course;  we frequently welcome overseas AROC members to Alfesta, just as Australian Alfisti are warmly welcomed at overseas events.

Do I have to attend all Alfesta events?

Alfesta is primarily organised, packaged and priced with "in-house" attendees in mind - that is, people who are staying at (or near) the nominated accomodation and attending all events.

That said, we will certainly be trying to provide opportunities for any Club member who wishes to attend selected events as a "Day Visitor".  Some venues and events which we have booked for Alfesta, however, will have limits on the number of people they can handle, so until all in-house bookings are finalised, we will not know how many places will be available for Day Visitors.

As soon as we do know, we will post details and pricing on this website.  Check out the process for making an Alfesta "Day Visitor" booking.

Can I make my payment online?

Yes... and no.

You need to pay AROCA SA for your Alfesta Activtiy Package, but you pay the venue directly for your Accommodation Package.

So, if you are familiar with internet banking, you can make a direct deposit from your bank account into the Club's Alfesta bank account for your Activity Package.

 

I've paid for my booking but it doesn't show on my booking status!

Yes, it's true: Alfa owners are passionate, loyal, fun-loving, energetic and... impatient.

Behind this website are some human Alfesta organisers still having to do a few things manually, such as wait for payments to show up in the Club bank account, get cheques cleared, and then update the website.

We process things as quickly as possible, and try to ensure the current online status of a booking reflects reality, but sometimes there's a bit of a lag.

Of course if you really do think something has gone astray, please don't hesitate to contact us immediately so we can look into it and sort things out.  Better to be safe than sorry!

I have to cancel my Alfesta booking!

We're sorry to hear that.  No problem though, simply contact us to arrange cancellation and any refund of your Alfesta Activity Package fees.

You will need to contact the accommodation venue directly, to cancel your accommodation and seek a refund for that.

If you have to cancel your Alfesta booking before December 31 2024, we will automatically refund everything you have paid us to date, minus any direct and specific costs we have incurred: for instance, if pre-booked activities charge a cancellation fee, we will need to deduct that from any potential refund.

We won't deduct anything we don't have to!

After December 2024, we will have made final payments to some venues and have fully paid for non-returnable merchandise.  If you cancel after this time, the amount able to be refunded will be much less.

What is the age limit to be considered a "child" or "infant"?

This is something that varies - from state to state, place to place, and sometimes even according to time of year...  It can be as high as 16 years old or as low as 11 years old for children, and can very between 2 and 5 years old for infants.

For Alfesta, we define a "child" as being 12 years old or younger, and an "infant" as being 3 years old or younger, as at the starting date of Alfesta because that is the age limit at which most venues and restaurants, etc., offer discounts.  Where something is included in your Alfesta package, that definition applies with regard to the rates charged for your package.

What you need to keep in mind, however, is that if you visit somewhere in your own time, they may charge full adult rate for your Alfesta "child".

Is there covered parking available for my Alfa?

Car parking (1 car space per booking) is available free for in-house Alfesta attendees, right outside your room.  The car park is not under cover, but it is convenient!  Please feel free to bring a car cover.